Delivery Policy

Local Delivery
 is available Between Lowestoft and Norwich area. We're sorry but we're only delivering in this area at the moment.  Orders are delivered between 9:00am to 6:00pm on the day selected. We cannot guarantee specific times for orders placed online. 

All our products are made to order to ensure freshness.

The birthday cakes or other custom events the order should be made at least 15 days in advance.

The other products must be ordered with at least 5 working days due to the number of orders we receive every day.

Free delivery in all orders over £ 30.

Orders lower than £ 30 we charge a small amount Between £ 0.99 and £ 5.00

To change or cancel an order, please send an email

. All orders must be cancelled or changed 72 hours in advance. No cancellations, refunds or credits will be granted after this time period as all products are baked to order but some decorations items we should start making before. 

All of our products are cooked fresh to order and as a result, on the occasion, the products listed on the site are out of stock if we are unable to meet the requested date due to the supplier of some exhausted ingredient or for other matters beyond our control, we will notify you in advance of the delivery date. At that time, you will have the option to cancel your order or choose another  product. Anyway we will do everything so that this does not happen!